Episode 1: Handcrafted with Brian Chesky, Co-Founder & CEO of Airbnb Listen
May 3rd, 2017
If you want your company to truly scale, you first have to do things that don't scale. Handcraft the core experience. Get your hands dirty. Serve your customers one-by-one. And don't stop until you know exactly what they want. That's what Brian Chesky did. As CEO of Airbnb, Brian’s early work was more akin to a traveling salesman. He takes us back to his lean years – when he went door-to-door, meeting Airbnb hosts in person – and shares the imaginative route to crafting what he calls an "11-star experience.”
Brian is the CEO and head of Community at Airbnb. He drives the company’s vision, strategy and growth as it provides interesting and unique ways for people to travel, as well as representing the interests of the millions of Airbnb hosts around the World.