Masters of Scale with Reid Hoffman

How do companies grow from zero to a gazillion? Legendary Silicon Valley investor / entrepreneur Reid Hoffman tests his theories with famous founders. Guests include Facebook’s Mark Zuckerberg & Sheryl Sandberg, Netflix’s Reed Hastings, Google’s Eric Schmidt, Spanx's Sara Blakely. With original music and hilariously honest stories, the show sounds like nothing you’ve ever heard. Masters of Scale is a WaitWhat original series in association with Stitcher.
Business
Tags: entrepreneurs start-ups silicon valley tech
May
03
2017

Episode 1: Handcrafted with Brian Chesky, Co-Founder & CEO of Airbnb

Guest(s): Brian Chesky - If you want your company to truly scale, you first have to do things that don't scale. Handcraft the core experience. Get your hands dirty. Serve your customers one-by-one. And don't stop until you know exactly what they want. That's what Brian Chesky did. As CEO of Airbnb, Brian’s early work was more akin to a traveling salesman. He takes us back to his lean years – when he went door-to-door, meeting Airbnb hosts in person – and shares the imaginative route to crafting what he calls an "11-star experience.”
scalingentrepreneurshipstart-upairbnb